|Crow Systems - Warranties & Legal Stuff - Warranty | Update Policy | Support Policy | Disclaimers | Top of Page|
Crow Systems products are warranted to be free from defects in materials and workmanship for a period of six (6) months from the date of shipment to the original registered owner. In the unlikely event that a problem arises, e-mail (preferred), call, or FAX Crow Systems with a complete description of the problem(s).
Most so-called problems are caused by improper software setup and/or product use, and can usually be solved by carefully reading and following the instructions and user guides.
If the problem is apparently caused by a defect in materials or workmanship and the item is still under warranty, Crow Systems will issue a Return Authorization Number (RAN) prior to return shipment. Ship the item to Crow Systems, including the RAN on the OUTSIDE of the package. Please include a description of any problems experienced, and any other information that might help in troubleshooting the problem. Crow Systems will return - unopened - any item shipped without a valid RAN visible on the OUTSIDE of the package.
Upon reciecpt of a returned item, the items hardware and software (where applicable) will be thoroughly analyzed to identify the cause of any problems and determine if the problem is covered under the warranty. If the problem is found to not be covered under warranty, Crow Systems shall not be responsible for any repairs, replacements, refunds, or return shipping costs. Crow Systems retains the right - at its discretion - to repair, replace, or make a full refund for any defective item covered under warranty.
ALL warranty repairs must be performed by Crow Systems, or a repair service authorized in writing by Crow Systems. Any unathorized repairs or attempted repairs will invalidate all warranties.
BATTERIES and Battery-related Failures are Not covered:Low quality, faulty, abused, or misused batteries may fail in such a way as to cause damage to a product. The warranty above specifically excludes damages caused by any type of battery failure.
If a product has been damaged by battery failure, please contact the battery manufacturer for their repair or replacement policy.
The warranty above specifically excludes damages caused by abuse, mis-use, tampering, or any unauthorized modifications or repairs to the hardware and/or software - particularly - but not limited to - mis-use of the In/Out expansion ports included with many of our products. Damages caused by so-called "Acts-of-God", such as - but not limited to - lightning, floods, high / storm tides, tree falls, ice, animal attacks, and the like are excluded from the above warranty.
There are NO other warranties, expressed or implied, and there is expressly excluded all warrenties of merchantability or fitness for a specific purpose. No other warranty given by any agent, employee, distributor, retailer, or any other person with respect to Crow Systems products shall be binding in any way upon Crow Systems.
Software / Hardware Update Policy:
If you find you do need assistance, please do the following before
Links to Third-Party Web Sites
The Crow Systems web site and other literature may contain links to third-party web sites. The content of any such sites is not under the control of Crow Systems. Crow Systems makes no representations whatsoever about any other web site to which you may have access to through the Crow Systems web site, or any other literature. When you access any non-Crow Systems web site, you do so at your own risk. Crow Systems is not responsible for the accuracy or reliability of any information, data, opinions, advice, or any statements made on those sites. Crow Systems provides these links merely as a convenience, and the inclusion of such links does not imply that Crow Systems endorses or accepts any responsibility for the content or uses of such Web sites.
"If men had wings and bore black feathers, few of them would be clever enough to be crows" -
Henry Ward Beecher
"Who would believe that a small scene of nature
could contain the images of the universe?" -
Site, text, and images (where applicable) copyright© Crow Systems, Ltd. 1998-2006 - all rights reserved